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Sales terms and conditions

Reservations must be made by completing our reservation form.
A deposit equal half of the total booking amount is to be paid within two weeks after your reservation.
Your reservation will be confirmed after the deposit has been received.

Deposits are deducted from the full amount, leaving a balance payable 6 weeks before arrival.
Bookings made within 6 weeks of the holiday start date are payable in full.
We reserve the right to cancel your booking if these terms are not met.
We recommend that you take out cancellation insurance.

Payments can be wired into the following bank account:

IBAN number: FR76 1390 6001 2185 0028 3525 354
BIC number : AGRIFRPP839

Account nr.   : 85002835253
Account Name: SARL Le Gouvernail
City             : Le Poet Celard – France
Bank Branch : Credit Agricole – France

At ‘Le Grand Bois’ we accept credit cards, cash payments, and bank transfer.

Our Cancellation Plan
Cancellations are accepted with full refund within 7 working days after receipt of your booking confirmation, except for bookings made within 6 weeks of arrival.

Sliding scale of cancellation refund
Number of days in advance of
arrival                                     Refund
42 days                                  full refund*
42 – 4 days                             60% of payment *
13 – 7 days                             40% of payment *
6 – 1 days                              20% of payment *
no- show                                 no refund
* minus € 25 cancellations fee

Rental accommodation: apartment, safari tent and tunnel tent
High season; Arrival in the rental accommodation is Saturday or Wednesday 4pm and we ask that guests depart before 10am.
Low & mid season; Arrival any day of the week from 4pm and departure before 10 am.
For all stays longer than 4 nights we charge a cleaning fee:
Cleaning fee for apartment €50, cleaning fee for tents €45.
All linen and towels are provided except swimming towels.